ADM Environmental Services is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable privacy laws.
This notice explains how we collect, use, store, and protect your personal information.
ADM Environmental Services
Website: https://admenvironmental.com
We are the Data Controller responsible for determining how and why your personal data is processed.
We may collect the following types of data:
Contact information (name, email address, phone number)
Service enquiry details (job location, type of drainage issue)
Website usage data (IP address, browser type, cookies, analytics)
Account information (if you register on the website)
Comments or form submissions made on the website
We do not collect sensitive personal data unless required and consented to.
We use your data to:
Respond to enquiries and provide quotes
Carry out drainage services you request
Improve website functionality and user experience
Communicate updates or service information
Maintain records for legal and regulatory compliance
Protect against fraud and spam
We will never sell your personal data to third parties.
We process personal data under the following lawful bases:
Contractual necessity – to provide services you request
Legitimate interests – for business operations and website security
Legal obligation – compliance with UK regulations
Consent – when you opt-in to communications or submit optional data
Contact form submissions: up to 12 months
Customer records: up to 7 years (legal requirement)
Comments on the website: retained indefinitely unless removed
Registered user data: kept until you request deletion
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Restrict processing of your data
Object to certain uses of your data
Request a copy of your data in a portable format
Withdraw consent at any time
To exercise these rights, contact us at:
info@admenvironmental.com
We implement suitable technical and organisational measures to protect your data against:
Loss
Misuse
Unauthorised access
Alteration
Disclosure
This includes the use of secure servers, encryption, access controls, and monitoring.
We may use trusted third-party providers for services such as:
Email delivery
Website hosting
Spam detection
Analytics
These providers are GDPR-compliant and act only on our instructions.
We do not transfer personal data outside the UK/EU unless adequate protection measures are in place, such as Standard Contractual Clauses (SCCs).
If you have concerns about your data use, you may contact the ICO (Information Commissioner’s Office):
Website: https://ico.org.uk
Helpline: 0303 123 1113
