Terms & Conditions – ADM Environmental Services

1. Introduction

Welcome to ADM Environmental Services. By accessing or using our website (https://admenvironmental.com) or engaging our services, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use the website or our services.


2. Services Provided

ADM Environmental Services provides drainage and environmental solutions, including but not limited to:

  • Drain unblocking and cleaning

  • CCTV drain surveys

  • Drain repairs and relining

  • Septic tank services

  • Emergency call-outs

  • Commercial and industrial drainage services

The exact scope of work will be confirmed in writing before any service begins.


3. Quotes & Pricing

  • All quotes are provided based on the information available at the time.

  • If additional issues are discovered during the service, we will inform you of any revised costs before proceeding.

  • Prices may vary depending on access, property conditions, equipment required, or unforeseen complications.

  • Quotes are valid for 30 days unless stated otherwise.


4. Booking & Cancellations

  • Bookings can be made by phone, email, or online contact form.

  • Customers must ensure that access to the site is available at the agreed time.

  • Cancellations within 24 hours of the appointment may incur a call-out fee.

  • Emergency call-outs may be chargeable even if the issue is resolved before arrival.


5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about the issue

  • Ensuring safe access to drains, manholes, and service areas

  • Protecting pets, personal items, and valuables

  • Alerting the engineer to any known hazards

ADM Environmental Services is not liable for delays or issues caused by restricted or unsafe access.


6. Liability & Limitations

While we take every care during our work:

  • We are not liable for pre-existing faults, damage, or defects in your drainage system

  • We are not responsible for damage caused by poor installation by previous contractors

  • We do not accept liability for blockages that reoccur due to misuse or structural faults

  • CCTV surveys are limited to what can be accessed safely and technically

Statutory rights are not affected.


7. Warranties & Guarantees

Any warranties or guarantees will be confirmed in writing and may vary depending on:

  • The service provided

  • Materials used

  • Condition of the existing system

We do not guarantee results where pipes are structurally compromised or inaccessible.


8. Payment Terms

Unless stated otherwise:

  • Payment is due upon completion of the work

  • Commercial accounts may be eligible for invoice terms (subject to approval)

  • Late payments may incur interest under the Late Payment of Commercial Debts Act

Payments can be made by bank transfer, card, or invoicing (where applicable).


9. Website Content & Intellectual Property

All content on this website—including text, images, graphics, and branding—is owned by ADM Environmental Services unless otherwise stated.

You may not:

  • Copy or reproduce content without permission

  • Use our name or branding for commercial purposes

  • Republish or distribute website material without consent


10. External Links

Our website may include links to third-party websites.
ADM Environmental Services is not responsible for the content, accuracy, or privacy practices of external websites.


11. Privacy & Data Protection

We comply with the UK GDPR and the Data Protection Act 2018.
For full details on how we collect, store, and use your data, please refer to our Privacy Policy and GDPR Compliance Notice.


12. Changes to These Terms

We may update these Terms & Conditions from time to time.
Changes take effect immediately once published on the website.


13. Contact Information

For any questions regarding these terms, please contact:

ADM Environmental Services
Email: info@admenvironmental.com
Website: https://admenvironmental.com